Effective date: June 6, 2026
1. Information We Collect
We may collect the following types of information:
- Contact details: name, email address, phone number when you contact or book with us.
- Booking information: pickup/drop locations, dates, passenger counts, payment details (payment processors handle card data).
- Device & usage data: IP address, browser type, pages viewed, and cookies for analytics and site functionality.
2. How We Collect Information
We collect data when you:
- Make a booking or inquiry through our forms, phone, or WhatsApp.
- Visit and interact with our website (via cookies and server logs).
- Communicate with us by email, phone, or social channels.
3. How We Use Your Information
We use information to:
- Process and confirm bookings, send receipts and travel details.
- Provide customer support and respond to inquiries.
- Improve and personalize our services and website experience.
- Comply with legal obligations and prevent fraud.
4. Cookies & Tracking
We use cookies and similar technologies for analytics, session management, and preferences. You can control cookie settings through your browser; disabling some cookies may affect site functionality.
Advertising & Google
We may display advertising on our site from third-party ad networks, including Google AdSense. These third parties may use cookies and other tracking technologies to serve, personalize, and report on ads. Google may use the DART cookie to serve ads based on your visits to this and other sites. You can opt out of personalized advertising by visiting Google Ad Settings or by using browser controls to block cookies.
5. Sharing & Third Parties
We may share data with:
- Service providers who support booking/payment processing and website hosting.
- Legal authorities when required by law.
6. Data Retention
We retain personal information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
7. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, erase, or port your data, and to restrict or object to processing. To exercise any rights, contact us at gouravtravels1313@gmail.com.
8. Security
We implement reasonable administrative and technical measures to protect your data, but no method of transmission is 100% secure. If you believe your data has been compromised, contact us immediately.
9. Children
Our services are not directed to children under 13 (or higher age where local law requires). We do not knowingly collect personal data from children without parental consent.
10. International Transfers
If we transfer your information internationally, we will take steps required by law to protect it, such as standard contractual clauses.
11. Changes to This Policy
We may update this policy periodically; the effective date at the top will reflect changes.
Contact
For questions about this policy, contact us at gouravtravels1313@gmail.com or call +91 99889 00731.