Effective date: June 6, 2026
1. Definitions
"We", "us", "our" refers to Gourav Travels. "You" refers to the user or customer using our website or services.
2. Services
We provide taxi and tour booking services, including outstation and pilgrimage travel packages. Service availability, timings, and pricing are subject to change.
3. Booking & Payment
Bookings placed via the website, phone, or WhatsApp are subject to confirmation. Payment terms will be specified at checkout or during booking. We use third-party payment processors; card data is handled by them and not stored on our servers unless explicitly stated.
4. Cancellations & Refunds
Cancellation policies vary by service and are provided at the time of booking. Refunds, when applicable, will be processed after verification and may be subject to processing fees.
5. User Responsibilities
You agree to provide accurate information when booking and to comply with local laws and regulations during travel. You are responsible for verifying visa, vaccination, and travel requirements where applicable.
6. Intellectual Property
All content on this site, including text, images, and logos, are the property of Gourav Travels or its licensors. Unauthorized use is prohibited.
7. Links to Third-Party Sites
Our site may contain links to third-party websites. We are not responsible for their content or privacy practices.
8. Limitation of Liability
To the fullest extent permitted by law, Gourav Travels is not liable for indirect, incidental, or consequential damages arising from use of our services. Our total liability for any claim will not exceed the amount paid by you for the relevant service.
9. Indemnity
You agree to indemnify and hold us harmless from any claims arising out of your misuse of the site or violation of these terms.
10. Termination
We reserve the right to suspend or terminate access to the site for users who violate these terms or engage in harmful behavior.
11. Governing Law
These terms are governed by the laws of the jurisdiction in which Gourav Travels operates.
12. Changes to Terms
We may update these terms from time to time; continued use of the site after changes indicates acceptance.
Contact
For questions about these terms, please contact us at gouravtravels1313@gmail.com or call +91 99889 00731.